Privacy Policy
Effective Date: 01/29/2026
This Privacy Policy explains how Jonathan Symonds, Collects, uses, shares, and protects personal information from users of my website, services, and communications, including SMS and email.
By accessing my services or providing your information, you agree to the terms of this Privacy Policy.
1. Information I Collect
I may collect the following categories of information:
Personal Information:
Name, email address, phone number, mailing address, and any other information you voluntarily provide.
Device Information:
IP address, browser type, operating system, and device identifiers.
Usage Information:
Pages visited, actions taken on my site, referral sources, and interactions with advertisements or messages.
Communication Data:
SMS opt-in status, message history, email engagement, and call records.
2. How I Collect Information
Information may be collected through:
Website forms or landing pages
Appointment booking systems
SMS opt-in forms (TCPA-compliant)
Email subscriptions
Cookies and tracking technologies
Phone calls or customer service interactions
3. How I Use Your Information
I use the information collected to:
Provide requested services
Respond to inquiries
Send appointment reminders and service updates
Send marketing communications (only with your consent)
Improve website performance and customer experience
Comply with legal obligations
✅ 4. SMS Communications & Consent (A2P Required Section)
By providing your phone number through my website forms, booking systems, or other communication channels, and by checking the required consent checkbox, you expressly consent to receive SMS messages from Jonathan Symonds.
These messages may include:
Appointment reminders
Service updates
Follow-ups
Customer support responses
Promotional or marketing messages
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP to any message.
For assistance, reply HELP or contact us at +1 410-240-9252
Your consent to receive SMS messages is not a condition of purchase.
5. How I Share Your Information
I do not sell, rent, or trade your personal information.
I may share information only with:
Trusted service providers (such as CRM, email, or SMS platforms) strictly for business operations
Legal authorities if required by law
Mobile information will not be shared, sold, rented, or transferred to third parties for marketing or promotional purposes. SMS consent and phone numbers are never shared with third parties except for service providers necessary to deliver messaging services.
All third parties are contractually required to maintain confidentiality and protect your information.
6. Your Rights & Choices
You may:
Opt-out of SMS communications by replying STOP
Opt-out of marketing emails using the unsubscribe link
Request access, correction, or deletion of your personal information
To make a data request, contact us using the information below.
7. Data Retention & Security
I retain personal information only as long as necessary for business or legal purposes.
I implement industry-standard security measures to protect your data. However, no online transmission method is 100% secure.
8. Cookies & Tracking Technologies
I use cookies and tracking technologies to:
Analyze website usage
Improve user experience
Deliver relevant advertising
You may disable cookies in your browser settings.
9. Children’s Privacy
My services are not directed to individuals under 13 years of age. I do not knowingly collect personal information from children.
10. Changes to This Policy
I may update this Privacy Policy periodically. Updates will be posted with a revised effective date.
11. Contact Information
Business Name:
(Jonathan Symonds)
Email:
Phone:
(410) 240-9252
Address:
2200 Columbia Pike